To calculate the cost of a move, we consider the distance between locations and we charge an hourly rate. We also charge a one hour flat fee for travel time, which covers gas expense. The minimum number of hours required is 3. Additional fees may apply for special services like packing, unpacking, or storage. It’s important to discuss these options with us and obtain a detailed quote.
Excellence Movers provides complete insurance coverage for all moves we undertake. We understand the importance of ensuring that our customers’ belongings are protected during the moving process. That’s why we offer comprehensive insurance coverage to give our clients peace of mind. In the unlikely event of any damage or loss, our insurance coverage will cover the cost of repair or replacement. With our insurance coverage, our clients can rest assured that their belongings are in safe hands.
At Excellence Movers, we understand that sometimes unexpected circumstances can arise that require customers to cancel their move. That’s why we offer a flexible cancellation policy that allows customers to cancel their move up to 48 hours before the scheduled move date without incurring any penalty. However, if a cancellation is made within 48 hours of the scheduled move date, a small penalty fee will apply. We believe in providing our customers with the highest level of service and flexibility, and our cancellation policy is just one way that we strive to meet our customers’ needs.
We offer a comprehensive damage protection policy that covers all damages caused by our movers during the move. In the unlikely event of any damage, our policy covers the cost of repair or replacement.
We offer flexible moving services that allow customers to pack their belongings themselves if they choose to do so. We provide guidance and materials to ensure their items are packed safely and securely, giving them a stress-free and convenient moving experience.
For long-distance moves, we provide a comprehensive service that begins with an in-person assessment of everything that needs to be moved. This allows us to determine the best approach for packing and transporting our customers’ belongings safely and securely. We pack the truck on one day and deliver it the next day, ensuring that our customers’ belongings arrive at their new destination on time.
We offer multiple payment methods, including credit card, e-transfer, and cash. Our payment process is straightforward and secure, allowing our customers to choose the payment method that best suits their needs.
Yes. We are licensed and insured movers committed to providing reliable and trustworthy moving services.
We stand out from other moving companies by providing exceptional customer service and over a decade of experience. Our team is committed to making your move stress-free and seamless, with respect and a big smile.
We make it easy for our customers to book our moving services by offering multiple options, including email, phone, message, and Facebook. Our friendly team is always available to answer any questions and help customers book their move with ease. We also provide free quotes to our customers, allowing them to get an accurate estimate of the cost of their move before booking.
